We value your privacy and are committed to protecting your personal information. This policy outlines the data we collect, how we use it, and your rights.
What Data We Collect
- Comments and Reviews:
- When visitors leave comments and/or reviews on the site, we collect the data provided in the comment form and your IP address to help detect spam.
- Cookies:
- Our website uses cookies to enhance your browsing experience and improve site functionality.
- A cookie consent banner is displayed when you visit our site, allowing you to accept or manage cookies in accordance with your preferences.
- Cookies may be used for purposes such as remembering your shopping cart or login details.
- Personal Data: When you make a purchase, we collect your name, email address, and shipping information to process your order and keep you updated.
How Long We Retain Your Data
- Order Information: We retain order-related data (e.g., name, email, shipping address) only as long as necessary for administrative, legal, or accounting purposes.
- Comments and Reviews: If comments or reviews are enabled in the future, they and their associated metadata will be retained indefinitely to recognize and approve follow-ups automatically.
Your Rights
You can request a deletion of your personal data (excluding data required for administrative, legal, or security purposes.
To exercise your rights, contact us at sales@goldsilverstacks.com.
Disclaimer and Liability
Merchandise Disclaimer:
All products on GoldSilverMerch.com are made-to-order through our trusted print-on-demand partner, Printify, and their global network of production facilities. As such:
- Production and shipping times may vary depending on your location and the specific provider managing your order.
- While we maintain the highest quality standards, minor variations in color, design placement, or materials may occur due to the print-on-demand process.
- Shipping times provided at checkout are estimates and not guarantees, as delays can occur due to carrier issues or other external factors.
Cost of Production:
For every sale, we cover the cost of production upfront. Each item is custom-made specifically for you after your order is placed, reducing waste and supporting sustainable practices.
Refunds and Replacements:
Refunds or replacements are subject to our Return Policy and the policies of our print-on-demand partner. If an issue arises (e.g., defective product, incorrect item), please contact us at sales@goldsilverstacks.com, and we will work with our partners to resolve the issue promptly.
Limitation of Liability:
Neither GoldSilverMerch.com, nor our partners (including HTZCAP, Printify, and their third-party providers), are liable for:
- Shipping delays caused by carriers, customs, or unforeseen circumstances.
- Damages, losses, or incorrect deliveries resulting from inaccurate shipping details provided at checkout.
- Variations in product appearance due to the nature of the print-on-demand process.
By purchasing, you agree that:
- You understand and accept the print-on-demand nature of our products.
- You are responsible for ensuring accurate shipping information during checkout.
For any concerns about your order, please reach out to sales@goldsilverstacks.com.
Contact Us
For questions, concerns, or support contact us at:
email: sales@goldsilverstacks.com
Website: GoldSilverMerch.com,
PRIME DIGITAL NETWORKS OU
Registrikood 17025702
Adress: Harju Maakond, Tallinn, Lasnamäe
Linnaosa, Sepapaja tn 6, 15551